Shipping policy
PurrFip – Shipping & Delivery Terms
1. Processing Time
All orders are processed within 1 business days after payment confirmation, excluding weekends and public holidays.
Orders placed on Friday, Saturday, or Sunday will begin processing on the next business day.
2. Shipping Destinations
We currently ship to most international destinations, including the United States, Canada, the United Kingdom, European Union countries, Australia, and most Asian countries.
Some remote areas or restricted regions may require additional shipping time or may be unavailable. Please contact support before placing your order if you are unsure.
3. Shipping Methods & Delivery Time
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Standard International Shipping:
Estimated delivery: 7–14 business days
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Express Shipping :
Estimated delivery: 1–3 business days
Delivery times are estimates and not guaranteed. Delays may occur due to customs inspection, weather, local postal service, or public holidays.
4. Shipping Fees
Shipping costs are calculated at checkout based on package weight, size, and destination country.
Free shipping may be offered on orders over a certain amount, subject to ongoing promotions.
5. Order Tracking
Once your order ships, a tracking number will be sent to your registered email address.
You may use this number to track your package on the carrier’s official website.
6. Customs, Duties & Taxes
International orders may be subject to import taxes, customs duties, or fees imposed by the destination country.
Any such charges are the sole responsibility of the buyer. PurrFip is not responsible for delays or fees caused by customs.
7. Undeliverable & Returned Packages
If a package is returned to us due to incorrect address, refusal to accept delivery, or failure to pick up, the buyer is responsible for reshipping fees.
8. Lost or Stolen Packages
PurrFip is not responsible for lost or stolen packages marked as “Delivered” by the shipping carrier.
If your package is lost in transit, we will assist you in filing an investigation with the carrier.
9. Contact Us
For shipping questions, please contact:
support@purrfip.com